Spa Etiquette

Yes. If specific times are needed, please make a booking. We are quite flexible and always do our best to accommodate clients.

Online booking can be made here

BOOK BY PHONE
simply call us 0466 693 493. If your call is unanswered, leave a message and your call will be returned to make the appointment.

BOOK ONLINE
We offer online bookings: Click here for an appointment

Please arrive 10 minutes prior to your appointment time to complete a consultation form before your treatment and relax with one of our herbal teas.

If for any reason you arrive past your appointment start time, we will do our best to complete your full treatment, however this is not always possible and you will be charged for the full amount of the original booking due to your lateness.

BOOK BY PHONE
We kindly request 24 hour’s notice should you need to change or cancel a booking.

Less than 24 hour’s notice will incur a 50% cancellation fee.

We are unable to accept cancellations left by messages on Sundays or public holidays when we are closed.

We accept Zip Pay, After pay, Amex, Visa, Mastercard, EFTPOS or Cash.

When you prepay for a series of treatments, they will be pre-booked in for the coming weeks. This will ensure you get the best possible results.

If you need to cancel a treatment that was part of a prepaid series, the same rules apply as any other treatment: 24 hours’ notice.

In this case there is no 'deposit' paid per treatment, so that treatment in your series is forfeited.

Otherwise someone can come in your place.

Series are already discounted, therefore they are not refundable and cannot be swapped for another treatment.

Series cannot be shared, unless you truly can’t make it and then you can send someone in your place.

Spoil that someone special with a gift voucher.

All our treatments are available as gift voucher purchases.

Gift Vouchers can be purchased by visiting us in OUR CLINIC, or you can purchase ONLINE or over the PHONE.

Gift Vouchers purchased ONLINE or by PHONE are packaged and posted to meet your instructions.

- Purchase by calling us: 0466 693 493
- Purchase online: Gift Voucher Online